Frequently Asked Questions

Frequently Asked Questions Mechanicsville Location Antique Ducks
Will you vacuum my trunk?

Yes, but because this is a secured area, please ask the Service Advisor when you are checked in. They will then ask you to open your trunk and we will make sure the trunk is vacuumed.

Do you need an appointment for a Mini Detail Service?

No, we do not take appointments. Mini Detail Services are available at our Full-Service Locations from 9:00 AM until 5:00 PM. Typically we’re less busy Monday through Thursday.

What's the difference between a Mini Detail Service and your Full Service Detail?

Think of our Mini Detail Services as a maintenance program (2x a year) for your vehicle while a Full-Service Detail from the Car Pool Detail shop is more of a reconditioning service (once a year depending on driving habits).

What is a Speedy Prep Clay Treatment?

The short answer is that auto detailing clay removes from the paint what washing cannot. Auto detailing clay is an engineered resin compound used to remove contaminants from the surface of your car’s paint, glass, fiberglass, and metal. It glides along the surface of your paint and grabs anything that protrudes from the surface. The particle sticks to the clay and is therefore removed from your vehicle removing the bonded contaminants without harming your car’s paint.

You can add a Speedy Prep Clay Treatment to a Pro Wax or Combo Mini Detail Service for $20.00.

What is the height restriction for the car wash?

We will wash vehicles that are lower than 83 inches.

Will my bicycle and ski racks be ok going through the car wash?

These items must be removed, even if they are below our 83-inch clearance. They can be caught and pulled by some of the soft wash material and cause damage to the vehicle.

Will my bug shield be safe?

Unfortunately, we can’t be responsible for aftermarket accessories made of plastic. Most customers who have bug shields wash their vehicles with no incident. However, problems can arise if the shield has already been damaged by rock chips, or by stress cracks around the installation screws (which can be hard to detect), or if it is made from low-grade plastic. If you need a new bug shield, we recommend products made of Lexan, such as Lund or Deflecta-Shield, which are virtually indestructible.

Will the car wash remove egg?

If you get to the car wash before the egg dries, it might be removed in the wash. Dried egg is very corrosive, and damage starts almost immediately. Contact Car Pool Detail if the egg has already hardened.

Will a cracked windshield be safe in the wash?

Not always, once even very small rock chips compromise the integrity of windshield glass, it becomes more susceptible to changes in temperature. So, while you may wash your vehicle with windshield damage, cracks or chips may expand. It’s always best to repair or replace a damaged windshield immediately.

Is the wash safe for newly painted cars?

Yes. We use cloth wash materials and mild cleaners. However, the paint should be allowed to cure before washing. Consult with your body shop for curing times. Typically, paint on new cars is fully cured before delivery.